Terms and Conditions

Welcome to Gentiva Roast! These terms and conditions outline the rules and regulations for the use of Gentiva Roast’s website and the purchase of our products.

By accessing this website and/or placing an order, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

1. Intellectual Property Rights

Unless otherwise stated, Gentiva Roast and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  1. Republish material from this website (including republication on another website);
  2. Sell, rent, or sub-license material from the website;
  3. Show any material from the website in public;
  4. Reproduce, duplicate, copy, or otherwise exploit material on this website for a commercial purpose;
  5. Edit or otherwise modify any material on the website;
  6. Redistribute material from this website [except for content specifically and expressly made available for redistribution].

2. Acceptable Use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish, or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit, or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction, and data harvesting) on or in relation to this website without Gentiva Roast’s express written consent.

3. Ordering and Payment

By placing an order through our website, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.

To order products, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Gentiva Roast retains the right to refuse any request made by you.

When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order, and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

4. Shipping and Delivery

Gentiva Roast utilizes third-party suppliers to roast, fulfill, and ship coffee orders. We aim to dispatch all orders within [Number] business days. Delivery times may vary according to the shipping address and the supplier’s delivery schedule. We are not responsible for any delays caused by the shipping carrier.

5. Returns and Refunds

Our Returns and Refunds policy lasts [Number] days. If [Number] days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Please see our dedicated Refund and Return Policy page for more details.

6. Limitation of Liability

Gentiva Roast will not be liable for any indirect, special, or consequential loss or damages arising out of or in connection with the use of this website or the products purchased. Our liability for direct damages is limited to the purchase price of the product in question.

7. Disclaimer of Warranties

To the fullest extent permitted by applicable law, Gentiva Roast disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. We do not warrant that this website, its servers, or email sent from Gentiva Roast are free of viruses or other harmful components.

8. Revisions

Gentiva Roast may revise these terms and conditions from time to time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

9. Assignment

Gentiva Roast may transfer, sub-contract, or otherwise deal with Gentiva Roast’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract, or otherwise deal with your rights and/or obligations under these terms and conditions.

10. Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

11. Entire Agreement

These terms and conditions, together with Gentiva Roast’s Privacy Policy, constitute the entire agreement between you and Gentiva Roast in relation to your use of this website and supersede all previous agreements in respect of your use of this website.

12. Law and Jurisdiction

These terms and conditions will be governed by and construed in accordance with the laws of [Your Country/State], and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of [Your Country/State].

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at [Your Contact Email Address].